Shipping from China

DEEP FEAR ships from China to customers worldwide, including the United States. All U.S. orders are international shipments from China.

Estimated Delivery Time

  • Processing & handling: 3–5 business days
  • Express delivery (including customs clearance): 10–15 business days
Total estimated delivery time: 13–20 business days worldwide, including the United States. This total includes processing, customs clearance, and delivery — it is not an additional period after dispatch.
Delivery times are estimates and may vary with customs processing, public holidays, destination, and carrier operations.

Need to Change or Cancel Your Order?

Because processing takes 3–5 business days, you can modify your shipping address or cancel your order free of charge at any time before dispatch. Email contact@deepfearboxing.com with your order number as soon as possible.
Once your order has shipped and a tracking number has been issued, changes and cancellations are no longer possible.

Shipping Rates

Shipping costs are calculated at checkout based on your destination and order. Review the final shipping charge before completing your purchase.

Customs and Import Charges

Import duties, taxes, and customs fees imposed by the destination country are not included in your order total and are the recipient's responsibility unless otherwise stated at checkout. Your carrier will contact you directly if any charges are due before delivery.
If duties are refused and the package is abandoned, destroyed, or disposed of by customs or the carrier, no refund can be issued.

Tracking Your Order

Once your order ships, you will receive an email with your tracking number. Please allow up to 48 hours for tracking updates to appear. You can also use our order tracking page.
Please track your package. Couriers typically hold undeliverable packages for only about 5 days before discarding or returning them. A package discarded after a failed delivery cannot be refunded; a package returned to us will have return shipping and any re-import charges deducted from the refund.

Damaged or Lost in Transit

  • Damaged on arrival: Email contact@deepfearboxing.com within 5 days of delivery with photos of the product and its packaging. We will arrange a replacement or refund — in most cases without requiring a return.
  • Lost in transit: If tracking shows no movement for more than 10 business days past the estimated window, contact us. We will investigate with the carrier (typically 2–10 business days) and, if the package is confirmed lost, send a free replacement or issue a full refund.

Order Support

For delivery delays, incorrect items, or any shipping question, email contact@deepfearboxing.com with your order number. For product quality issues and exchanges, please see our Returns & Exchanges policy.